| Country | |
| Publisher | |
| ISBN | 9781138730052 |
| Format | HardBound |
| Language | English |
| Year of Publication | 2020 |
| Categories | Sociology & Social Policy |
| Shipping Charges(USD) |
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This title was first published in 2000: An examination of how to use research effectively. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty.
